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BEST CALAS
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"gerne wieder"
Michael, 61-65, September 2018
"Symphatisches Hotel. Top Preis-Leistungs-Verhältnis"
Florian, 31-35, September 2018
"1 Woche voller Freunde mit der Familie"
Babsy, 41-45, August 2018
Tripadvisdor Review – Mar 2019
Great and relaxing stay
Smart Aparthotel with great facilities and location. Extremely helpful staff, nothing was too much trouble. Food pretty good, fruit selection fantastic. Would not hesitate to recommend and hope to return.
Booking review – June 2019
Exepcional
Breakfast is really great with huge choice and quality food. The staff is incredibly friendly and helpful!
Tripadvisdor Review – April 2019
Fabulous short break
This is our third stay at la Pergola and was a lovely short break before the Easter rush. We upgraded to half board before we travelled and feel we got value for money. The hotel is very clean and the staff very friendly…
Tripadvisdor Review – April 2019
Wonderful
We stayed here whilst walking the GR221 for a little bit of luxury and that is exactly what we got. Watching the sunset made it extra special.
Booking Review – May 2019
Fantastic apartment and area
Plenty of space in our apartment, very clean with everything we needed, plenty of windows around the apartment letting in a lot of natural light.
Expedia Review – Jan 2019
Great Place
Excellent place to stay. Staff was amazing friendly. I will definitely come back. Thanks for everything.
Memories are like frozen experiences that can make us travel in our thoughts. They are part of our lives and on many occasions they become refuges where we can go back at any time. Happy memories to hold on to, bitter memories that made us learn and grow, memories that fade with time, and others that live on forever.
Nowadays it is precisely these memories that enable us to travel, to leave our homes and return to the specific moment when we were happy. Very happy. Today we want to remember the last time we had an escape: to a comfortable place, in good company or to the pleasant and happy days.
Memory as the only vehicle that brings us back on the journey.
Perhaps now is the best time to remember the happy days. The last family holiday, the trip among friends, the perfect holiday for two or the unaccompanied trip where you could immerse yourself.
At La Pergola we want you to travel again, we want you to remember with us how, where and with whom your last holiday was. We believe that only by remembering, we will be able to recall the magic and relive the moment. If only for a few minutes.
We are sure that we will be able to create new memories in the blink of an eye, that we will be able to rediscover new cities with our loved ones, and that travelling will undoubtedly require more than just imagination.
In the meantime, we will revive our past.
And if looking back, you feel like preparing for your next holiday, we have a number of wonderful summer holiday plans that you can enjoy with your children: https://www.hotelpergolamallorca.com/en/post/plan-your-family-holidays-with-children
Family and KidsLEGAL NOTICE
1. Identification and contact of the owner of the web.
www.monhotels.com,www.hotelpergolamallorca.com,www.esprincep.com, www.hotelmonport.com (hereinafter the websites), are the property of MON HOTELS and the Companies that comprise it (hereinafter the Holder), telephone (+34) 971200222 and email lopd@monhotels.com
Other details of the owner:
Ctra. Manacor, 272, 07198, Palma (Illes Balears).
Registered in the Commercial Register of the Balearic Islands, Volume 1398, Page 117, Book PM-24363, Section 1ª, Entry no. 01-10-1996.
ENIX SL CIF: B07018781
Ctra. Manacor, 272, 07198, Palma (Illes Balears).
Registered in the Commercial Register of the Balearic Islands, Volume 106, Page 1, Book 2306, Section 1ª, Entry no. 23-01-1968.
2. Scope of application.
The browsing of the Owner's website means you are considered a user and implies absolute acceptance of that set out in this Legal Notice.
3. Age.
On our website we do not process data in relation to persons under fourteen years of age. In any case, our products and services are aimed at persons over eighteen years of age.
4. Intellectual or industrial property.
The content of the Website, for example, texts, images, graphs or source code, are protected by intellectual and industrialproperty rights.
Such content may not, for example, be reproduced or transformedwithout the Owner's prior, express permission. Users can access the content and make authorised private copies provided the reproduced elements are not subsequently passed onto third parties and are not installed on network servers or made subject to any type of exploitation.
5. Common rules of usage of the website.
Users undertake to use the Website according to the following rules:
6. Links and limitation of liability.
The establishing of a hyperlink does not under any circumstances imply the existence of a relationship between the Owner and the owner of the website on which this should have been established, nor the acceptance and approval on the part of the Owner of its content or services.Any persons wishing to establish a hyperlink must first request written authorisation from the Owner. In any case, the hyperlink shall only allow access to the homepage of our website. Additionally, they must abstain from making false, inaccurate or incorrect statements or indications in relation to the Owner or including illegal content contrary to good practices and public order.
The Owner shall not be liable for the use each user should make of the materials made available to them on this website or anyaction they should take based on said materials. The content of the Website is of a general and merely informative nature.
The Owner shall not be liable for the content or functioning of the websites of third parties users of the Website may access through any type of link.
The Owner does not accept any liability, insofar as the legal system should allow, for any damage as a result of the presence of viruses, actions of third parties that should violate property rights, honour or privacy or illegal advertising.
If any user or third party should consider the Website to be committing any illegal conduct of any kind, this must be notified to the Owner thereof via the email address appearing in our contact details. You will need to duly identify yourself, specifying the facts you are reporting.
7. Privacy Policy.
If the Website should collect personal data, the Owner shall be responsible for this and shall process it in absolute confidentiality and security. You'll find more information in our privacy and cookies policies.
8. Changes
The Owner reserves the right to make changes to the content of its website as it should deem fit without prior notification. This applies to both the website's content and the usage conditions thereof and general contracting conditions. Said changes may be made through its website using any means admissible by law and shall be of obligatory compliance for as long as they should remain published on the website and until subsequently replaced with other conditions.
9. Applicable legislation, dispute resolution and competent forum.
The use of the Website shall be governed by Spanish legislation. Any dispute that should arise or bear a relation to the use of the Website shall be subject to the non-exclusive jurisdiction of the Courts and Tribunals of the municipality of the Owner's registered address.
PRIVACY POLICY -EXTENDED INFORMATION
LAST UPDATED: 19/04/2023
The Privacy Policy forms part of the General Terms and Conditions that govern the Website www.monhotels.com,www.hotelpergolamallorca.com,www.esprincep.com, www.hotelmonport.com, together with the Cookies Policy and the Legal Notice.
MON HOTELS reserves the right to amend or adapt this Privacy Policy at any time. We therefore recommend that you check it each time you access the Website. Users who have registered with the website will be informed if there have been substantial changes in relation to the processing of personal data on accessing their account or profile.
Who controls your data?
The data collected or voluntarily provided to us through the Website, even by just browsing such, in addition to any data you should provide on the contact forms, via email or by telephone will be collected and processed by the File Controller, the details of which are as follows:
CAS MIOT SL CIF: B07790512
Ctra. Manacor, 272, 07198, Palma (Illes Balears).
MON PORT HOTEL & SPA, Cala d´Egos, Finca La Noria, 07157, Port d´Andratx.
HOTEL ES PRINCEP, C/ Bala Roja, 1, 07001, Palma.
ENIX SL CIF: B07018781
Ctra. Manacor, 272, 07198, Palma (Illes Balears).
Registered in the Commercial Register of the Balearic Islands, Volume 106, Page 1, Book 2306, Section 1ª, Entry no. 23-01-1968.
APARTHOTEL LA PÉRGOLA, Avinguda s´Almudaina, 16ª, 07157, Port d´Andratx.
Contact at MON HOTELS, for the protection of your personal data
Phone: 971200222
Mail Data Protetion Officer: lopd@monhotels.com
Should you wish to contact us (our Data Protection Officer) regarding any matter in relation to the processing of your personal data or privacyfor whatever reason, you can do so through any of the channels indicated above.
What data do we collect through the website?
Simply by your browsing the website, MON HOTELS will collect information in relation to the following:
-IP address.
-Browser version.
-Operating system.
-Duration of your visit or browsing of the website.
This information is stored by Google Analytics, for which reason we must refer you to Google's Privacy Policy, as this is the party that collects and processes said information. http://www.google.com/intl/en/policies/privacy/
Likewise, the Website provides the Google Maps tool, which may have access to your location, if you have allowed this, in order to provide you with more accurate information regarding the distance to and/or routes to reach our offices. In this respect, we refer you to the Privacy Policy used by Google Maps for more information on the usage and processing of said data: http://www.google.com/intl/en/policies/privacy/
The information we handle shall not be related to a specific user and shall be stored in our databases for the purpose of performing statistical analyses and improving the Website and our products and/or services and will help us to improve our sales strategy. The data will not be communicated to third parties.
Registration of users on the website/Sending of forms
In order to access certain products and/or services, the user must register on the Website or fill in a form. The registration form requests a series of data for this purpose. The necessary, obligatory data to be provided by users to carry out said registration is marked with the * symbol. If these fields are not filled in, registration will not be carried out.
The username and password generated are personal and non-transferable, the user being responsible for custody thereof. We recommend these not be written down anywhere or revealed to third parties.In this case, the browsing data will be associated with the user's registration data, identifying the same specific user who is browsing the Website. This allows us to personalise the offer of products and/or services to offer that which we believe best suits the user, in addition to recommending specific products and/or services.
The registration data of each user will be incorporated into the databases of MON HOTELS, together with a record of the operations carried out by said user, and will be stored in said record unless the registered user's account is deleted. Once said account has been deleted, said information will be separated from our databases and any data in relation to the transactions carried out kept separate for 10 years, without being accessed or altered, for the purpose of complying with the current legal periods. Any data not linked to the transactions carried out will be kept unless you should withdraw your consent, in which case it shall be immediately deleted (always taking the legal periods into account).
The legal basis for the processing of your personal data is the execution of a contract between the parties. In relation to the sending of electronic communications and promotions and answers to requests for information, the legitimisation for the processing is the consent of the affected party.
The purposes of the processing shall be as follows:
a) To manage your registration with the user area and access to the Website.
b) To manage the purchasing of the products and/or services made available to you through the Website.
c) To keep you informed of the processing and status of your requests, purchases and/or reservations.
d) To respond to your request for information.
We also inform you that you may receive communications via email and/or on your phone to inform you of possible incidents, errors, problems and/or the status of your requests.
Express consent for the sending of commercial communications will be requested of users during registration. In this respect, users may revoke their consent by contacting MON HOTELS using the means indicated previously. In any case, each sales communication will include the option to opt out of these by means of a link and/or email address.
Sending of Newsletter
In the event that the option to subscribe to the MON HOTELS Newsletter is allowed on the Web, it will be necessary for you to provide us with an email address to which it will be sent.
Said information will be stored in a database belonging to MON HOTELS where it will remain until the interested party should request that this be deleted or, if applicable, until MON HOTELS should cease sending this.
The legal basis for the processing of this personal data is the express consent given by all interested parties who subscribe to this service by ticking the box provided to this effect.
The email data will be processed and stored solely for the purpose of managing the sending of the Newsletter to the users who request such.
For the sending of the Newsletter, express consent will be requested of users during registration through the ticking of the box provided for this purpose. In this respect, users may revoke their consent by contacting MON HOTELS using the means indicated previously. In any case, each communication will include the option to opt out of these by means of a link and/or email address.
If you belong to any of the following groups, please check the drop-down information:
+ INTERNET OR EMAIL CONTACTS
For what purposes will your personal data be processed?
What is the legal basis for the processing of your data?
The acceptance and consent of the interested party: In cases where you need to fill in a form to make a request and click on the send button, this will necessarily imply that you have been informed and have consented tothe content of the clause annexed to said form or accepted the privacy policy.
All our forms have a tick box with the following sentence, in order to send the information: “□ I have read and accept the privacy policy."
+ CUSTOMERS
For what purposes will your personal data be processed?
What is the legal basis for the processing of your data?
The legal basis is your consent and the execution of the service contract.
+ SUPPLIERS
For what purposes will your personal data be processed?
What is the legal basis for the processing of your data?
The legal basis is the acceptance of a contractual relationship, or in the absence thereof, your consent in contacting us or offering us your products through any channel.
+ SOCIAL NETWORK CONTACTS
For what purposes will your personal data be processed?
What is the legal basis for the processing of your data?
The acceptance of a contractual relationship in the context of the social network in question and in accordance with its Privacy Policies:
Facebook http://www.facebook.com/policy.php?ref=pf
Instagram https://help.instagram.com/155833707900388
YouTube: https://www.youtube.com/yt/policyandsafety/es/policy.html
Whatsapp: https://www.whatsapp.com/legal/#privacy-policy
How long will we keep your personal data for?
Our consultation or removal of your data is restricted according to the profile it belongs to. We will process it for as long as you allow us to do so by following us, being our friend, "liking" us or similar.
Any rectification of your data or restricting of information or posts must be done through your profile or user settings within the social network itself.
+ VIDEO SURVEILLANCE
For what purposes will your personal data be processed?
What is the legal basis for the processing of your data?
The unequivocal consent of the interested party on accessing our facilities after seeing a sign regarding the area subject to video surveillance.
+ JOB APPLICANTS
For what purposes will your personal data be processed?
What is the legal basis for the processing of your data?
The legal basis is your unequivocal consent in sending us your CV and receiving and signing information in relation to the processing we carry out.
How long will we keep your personal data for?
Your CV will be stored for a period of one year after which it will be deleted if we have not contacted you.
+ HUMAN RESOURCES
For what purposes will your personal data be processed?
What is the legal basis for the processing of your data?
The legal basis for the processing of your data is the execution of your employment contract. Fulfilment of the corresponding legal obligations. The consent of the interested party.
Do we include personal data in relation to third parties?
No, as a general rule we only process data provided to us by the owner thereof. If you provide us with data belonging to third parties, you must have informed and requested the consent of said people beforehand, otherwise you exempt us from any liability for failure to comply with this requirement.
And personal data in relation to minors?
We do not process data in relation to minors under 14 years of age and therefore ask you not to provide us with your data if you are under this age.
Do we send communications through electronic means?
What security measures do we apply?
You can rest easy: we have implemented an optimum level of protection of the Personal Data we handle and have installed all the technical means and measures available to us, according to the state of the art, to avoid the loss, misuse, alteration, unauthorised access to and theft of the Personal Data.
To what extent is decision-making automated?
MON HOTELS does not use completely automated decision-making processes to initiate, develop or end contractual relationships with users. Should weuse these processes in a particular case, we will keep you informed and inform you of your rights in this respect if required to do so by law.
Does the company use profiling?
In order to be able to offer you products and/or services according to your interests and improve your user experience, we may create a "sales profile" based on the information provided. Nonetheless, no automated decisions will be made based on said profile.
Who will receive your data?
Your data may be passed on to collaborating entities to offer the services offered on the website.
Your data shall also be disclosed when there is a legal obligation. Specifically, it shall be disclosed to the State Tax Administration Entity and to banks and financial entities in order to charge for the service rendered or product acquired, in addition to data processor companies as necessary for the execution of the agreement.
In the event of a purchase or payment, if you choose any application, website, bank card or any other online service, your data will be passed on to this platform or processed within such, always with maximum security.
In the event that you have given your consent for the processing of your name and images and other information in relation to the activity of MON HOTELS, these will be published on the various social networks and website of MON HOTELS.
International transfer.
If it is necessary to carry out international data transfers, it will ensure that such transfers are possible in accordance with the General Data Protection Regulations or any other requirement established by applicable regulations. For this purpose, the company will adopt the agreements that are necessary to guarantee a level of data protection equivalent to that provided for in European regulations.
In case of working in a system of shared folders in applications such as Dropbox, Google Drive, Microsoft OneDrive, Amazon, Apple, HubSpot, etc ... an international transfer will be made to the United States under the enabling of article 49.c) of the General Regulations of Data Protection or any other mechanism that guarantees a level of data protection equivalent to that provided for in European regulations.
What rights do you have?
If any of your data should change, we would ask that you inform us so we can keep this up to date.
Would you like a form to exercise your rights?
You have the right to file a complaint with the Spanish Data Protection Agency should you consider that your request to exercise your rights has not been dealt with appropriately.
The maximum period MON HOTELS has to deal with a request is one month from effective receipt of your request.
You have the right to revoke your consent for any of the processing for which you may have granted such at any time.
Do we use cookies?
If we use any type of cookies that are not necessary, you can check the cookies policy at the corresponding link from the home page of our website.
How long will we keep your personal data for?
| File | Document | Storage |
| Customers | Bills. Forms and coupons. Contracts | 10 years. 15 years. 5 years |
| Human Resources | Pay slips, TC1, TC2, etc. CVs. Dismissal compensation docs. Contracts. Data of temporary workers. Worker's file. | 10 years. Until the end of the selection process, and 1 year more with your consent. 4 years. For up to 5 years after leaving. |
| Marketing | Databases or web visitors | While processing is taking plac |
| Suppliers | Bills. Contracts. | 10 years. 5 years |
| Access control and video surveillance | Visitors list. Videos | 30 days. 30 days block. 3 years destruction |
| Accounting | Accounting books and documents. Partner and management boards agreements, company bylaws, minutes, board of directors regulation and delegated committees. Financial statements, audit reports. Records and documents related to grants. | 6 years |
| Fiscal | Running the administration of the Data Controller, rights and obligations related to the payment of taxes. Administration of dividend payments and tax withholdings. | 10 years |
| Health and safety | Medical Records | 5 years |
| Insurance | Insurance policies | 6 years (general rule). 2 years (damages). 5 years (personal). 10 years (life) |
| Purchases | Register all deliveries of goods or services, intra-community acquisitions, imports and exports for VAT purposes. | 5 years |
| Legal | Documents Intellectual and Industrial Property. Contracts and agreements. Permits, licences, certificates. Confidentiality and non-competition agreements | 5 years. 6 years from expiry date of permit, licence or certificate. 10 years (limitation period for bringing criminal action). Always the term of the obligation or confidentiality. |
| Protection of personal data | Processing of personal data, if different from the processing notified to the AEPD (Spanish Data Protection Agency). Personal data of employees stored in the networks, computers and communications equipment used by them, access controls and internal management/administration systems. | 3 years. 5 years |
| Guests | Entry registration of travelers / guests (check-in). | 3 years |
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